Privacy Policy for Serene Vans

Last Updated: 01/01/2025

At [Your Campervan Business Name] (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, book our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and payment details

• Address

• Driver’s license or ID details (for campervan rental purposes)

b. Non-Personal Information

• IP address

• Browser type

• Operating system

• Pages viewed and time spent on our website

• Referring website or search terms

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. For more details, see our [Cookie Policy].

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage bookings or inquiries.

• To communicate with you about your reservations or account.

• To improve our website, services, and customer experience.

• To comply with legal obligations and ensure safety.

• To send promotional offers, newsletters, or updates (with your consent).

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party companies that assist us with payment processing, analytics, or other operational services.

• Legal Authorities: If required by law or to protect our legal rights.

• Business Partners: If you book services or make inquiries through our partners.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your data.

• Request corrections to your data.

• Request deletion of your data.

• Opt-out of marketing communications.

• Restrict or object to data processing.

• Request data portability.

To exercise your rights, contact us at inquiries@serenevans.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

7. Cookies

We use cookies to improve functionality, analyze site performance, and personalize content. By using our website, you agree to the use of cookies. You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that a minor’s information has been collected, we will delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Please review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: inquiries@serenevans.com

Phone: (720) 432-6441

Address: 4949 Broadway St, Unit 110, Boulder, CO, 80304

By using our website, you agree to this Privacy Policy. Thank you for trusting us with your personal information.